Terms & Conditions
A legal disclaimer
ReaLekay Dress Rental Procedure
At ReaLekay, we offer a seamless and luxurious rental experience designed to make every client feel special and confident in their chosen garment.
Please review the following procedures before renting your dream dress:
1. Booking a Fitting
• All clients are required to book a fitting appointment before any rental is confirmed.
• A fitting fee of R450 is charged per session.
• The fitting fee is non-refundable and must be paid in advance to secure your appointment.
2. Selecting Your Dress
• During your fitting, you’ll receive personalized assistance in selecting the perfect dress for your special occasion.
• Any alterations (if needed) will be discussed and quoted separately.
3. Holding Fee
• Once you’ve chosen your dress, a holding fee of R1,500 is required to reserve it for your event date.
• The holding fee ensures your chosen garment is secured exclusively for you and will not be rented to another client during that period.
• Please note: The holding fee is non-refundable, but it will be deducted from your total rental fee upon final payment.
4. Dry Cleaning Fee
• A dry-cleaning fee of R300 is charged for all rentals to ensure each garment is professionally cleaned and maintained to ReaLekay standards.
• This fee is mandatory and added to your final invoice.
5. Rental Agreement & Payment
• Clients are required to sign a rental agreement outlining care instructions, return dates, and terms of use.
• The full rental amount (including the dry-cleaning fee) must be paid before collection of the garment.
6. Collection & Return
• Dresses must be collected and returned on the agreed dates.
• Late returns will incur a daily penalty fee as stated in the rental agreement.
• Any damages or stains beyond normal wear will be subject to additional cleaning or repair charges.
Terms & Conditions - The Basics
Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner.
T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).
T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.
What to Include in the T&C Document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.